Tired of shady rate hikes, moldy furniture, and staff who ghost you? Yeah… us too. So we built the storage facility we’d actually want to use.
Tired of shady rate hikes, moldy furniture, and staff who ghost you? Yeah… us too. So we built the storage facility we’d actually want to use.
We started Distinct Storage because, frankly, the other guys were the worst. You deserve stress-free storage, jaw-dropping perks, and actual human service, like a real human, not some AI thing. We offer:
Like, “write-us-love-letters” love. And we’re here for it.
Because our clients are way better hype-people than we are.
Jessica O'Conner
"From the moment I arrived, Distinct Storage exceeded every expectation. I was warmly welcomed by Heather (yes, even holding an umbrella in the rain!) and taken on a thorough tour of the facility. Every unit is climate controlled, the security is truly top-tier with 24/7 monitoring, and the technology throughout the building is outstanding. What impressed me most was how much thought has gone into every detail — it’s clear that client comfort and safety are their top priorities. When they say “world-class customer service,” they’re not exaggerating — they deliver on every word."
Spencer Myles
"After dealing with constant price hikes at my previous storage facility, I knew it was time for a change—and I’m so glad I found Distinct Storage. From the moment Heather opened the door (coffee in hand!), I felt genuinely welcomed. The facility is spotless, incredibly well-organized, and clearly built with the customer in mind. Every detail—from the climate control to the security and even the free move-in truck—made the switch effortless. Distinct Storage doesn’t just talk about great service—they deliver it. I only wish I made the move sooner."
Mario Martin
"Wow! Distinct Storage truly lives up to its name—this place is exceptional in every way. From the moment I arrived, I was met with a spotless, welcoming facility and a team that went above and beyond. Patti, Heather, and Peter turned what could’ve been a stressful move into a seamless experience. They’ve thought of everything—9 month rate guarantee, humidity control, complimentary coffee and snacks, free Wi-Fi, a pristine bathroom, and even a free move-in truck. Their attention to detail and customer care sets a new standard in storage."
The stuff our competitors don’t want you to know about… but we brag about daily.
The others don’t want you clicking this. Wonder why?
The "Other" Guys
We won't pull a fast one like the other guys who raise rates right away! Ask them what their guarantee is on rates ... they don't have one!
We won't pull a fast one like the other guys who raise rates right away! Ask them what their guarantee is on rates ... they don't have one!
"Better value" the say - right before the 40% rate hike hits after a month or two. Say it with me now ... BAIT AND SWITCH!
Keys in, gas full, move in on us. Use "The Other Guys" and they will tell you ... tough luck buttercup!
Keys in, gas full, move in on us. Use "The Other Guys" and they will tell you ... tough luck buttercup!
Hope you enjoy calling U-Haul and moving on their terms NOT YOURS!
Yep, we've got temperature AND humidity control! The other guys? Not so much.
Yep, we've got temperature AND humidity control! The other guys? Not so much.
They claim climate control, but forgot humidity was a thing. Soggy boxes? Totally ok.
We have 54 security cameras keeping you protected 24/7/365. The other guys? Just enough to say they have some.
We have 54 security cameras keeping you protected 24/7/365. The other guys? Just enough to say they have some.
Three cameras and a prayer.
Not feeling the storage love? No worries! If you change your mind within 7 days of move-in, we’ll refund 100% of your rent and admin fee—no guilt, no hassle. Just good vibes.
Not feeling the storage love? No worries! If you change your mind within 7 days of move-in, we’ll refund 100% of your rent and admin fee—no guilt, no hassle. Just good vibes.
The only thing guaranteed is hefty and quick rent increases.
Open with your phone, share with a tap. No keys to lose, no combos to forget AND no locks to buy!
Open with your phone, share with a tap. No keys to lose, no combos to forget AND no locks to buy!
Lost the key? Combo not working? Get out the bolt cutters!
We've got sprinklers in the whole building. The other guys? No chance!
We've got sprinklers in the whole building. The other guys? No chance!
Cross your fingers and hope someone has a hose.
Storm? Blackout? No worries - we've got 100% backup power. The other guys? Good luck!
Storm? Blackout? No worries - we've got 100% backup power. The other guys? Good luck!
Lights out = good luck.
High speed wi-fi in every corner of the building. The other guys? Break out the abacus.
High speed wi-fi in every corner of the building. The other guys? Break out the abacus.
Blink twice if this page ever loads. They probably still have their AOL CD to help them logon?
Because most storage places just… don’t.
Let’s be real—self storage isn’t supposed to be exciting. But it also shouldn’t be a total nightmare. That’s exactly what Heather Szymanski, a longtime New Milford local, realized after bouncing between storage units during a few stressful moves. Between the bad lighting, confusing pricing, dusty hallways, and questionable customer service, she thought, “Why is this so hard?”
So instead of settling, she decided to build something better. After a few years of research (and more than a few frustrating storage encounters), she and her husband Paul—a Roxbury native with a knack for over-engineering solutions—launched Distinct Storage, a facility designed around what actual humans want and need in a storage experience.
From the ground up, they reimagined everything: from the way the place is cleaned, to how you access your unit, to the fact that snacks, Wi-Fi, carts, and even a move-in truck are just part of the deal. Their goal? Make storage as easy, stress-free, and dare we say... pleasant as possible.
You’ll find Heather, Paul, and their 8-year-old son Jackson at the facility nearly every day—making sure things are clean, running smoothly, and stocked with snacks. (Jackson is our Head of Gummy Bear Quality Control.) And if they’re not there, you might spot them cruising through town in “Ole Red,” their gloriously beat-up pickup truck decked out with thousands of Christmas lights and candy canes, spreading joy like it’s their side hustle.
So if you're tired of the same old storage shuffle, come experience what makes us Distinct. We're local, we care, and we built this place for people just like you—because we are people just like you.
Basically a five-star hotel… but for your stuff.
Stuff You Didn't Know You
Needed (But Totally Do)
Yes, really free. And yes, it comes with gas. Unicorns do exist.
A little ‘thanks for choosing us’ starter kit—snacks, swag, gift cards and goodies you didn’t know you needed until now. Bribery? Maybe. Effective? Absolutely.
Holds more than your in-laws’ drama.
Shinier than your grandma’s silverware.
Because moving boxes is basically a workout, and you deserve snacks like the champion you are.
Because your couch deserves better than a soggy entrance.
Yes, you can stream cat videos while unpacking.
Because dead phones can’t take moving-day selfies.
So clean you could eat off the floor… but maybe just eat the free snacks instead.
No Creeps. No Cobwebs. Just Clean, Safe Storage in New Milford
Security so good, it’s basically a paparazzi swarm.
We track humidity like it owes us money.
Because thieves hate commitment.
Blink wrong, and we’ll hear about it.
Your phone’s already glued to your hand—might as well use it.
Like a personal spotlight, minus the paparazzi.
We mop like our moms are coming to inspect.
From boxes to breakdowns, we’ve got you covered.
Because Life's Messy Enough—Your Storage Shouldn't Be.
Yes, real people. Not a call center in another time zone.
Your schedule > our schedule. Always.
We listen, we nod, we hand you snacks.
Paperwork? Barely. Stress? Nonexistent.
No robots named “Chad” here. Only Heather, the real Heather, ya know, the Owner.
Your Amazon addiction is safe here.
Carrier pigeon also accepted.
Commitment issues? We get it.
New Milford Self Storage, Reinvented (Like, Actually)
Storage shouldn’t be confusing, stressful, or make you question your life choices. So we flipped the script. At Distinct Storage, we made renting a unit as easy as ordering takeout—and way more satisfying. Whether you book online or stop in to say hi, the whole process is fast, friendly, and refreshingly pain-free. Here’s how it goes down:
Stress-free storage? Yeah, we nailed it.
Are You Still Reading?
If so, a virtual "high five" to you! Call us immediately at (860) 799-9999 to claim your prize!
Distinct Storage
Main Phone: 860.799.9999
Address: 46 Kent Road, New Milford, CT 06776
Distinct Storage
Main Phone: 860.799.9999
Address: 46 Kent Road, New Milford, CT 06776
